It is inevitable that at some point in your career you will encounter a client, whether internal or external, that just never seems happy with the end product.  You have presented them with what you consider good work, the best you and your team can deliver and then they make a funny face, sigh or simply say, “This isn’t what I was hoping to see” or “why did you do it this way?”  You want to argue with them, explain why it is what they asked for.  But, instead you most likely apologize and then figure out how to make it better – you don’t want them disappointed or angry, and you want to get paid for the work you have done.  You also want to maintain the relationship you have been developing for months.

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